Boost your online reputation
After each visit, ReservFlow automatically sends a review request to your guests. Satisfied customers are redirected to the URL of your choice (Google, Facebook or other). Neutral or negative feedback stays internal, allowing you to improve without affecting your public rating.
Review request
Sent after the visit
Hi Marie,
We hope you enjoyed your visit at Le Bistrot! We'd really love to hear your feedback.
It only takes 30 seconds, promise:
👉 Share my review
The Le Bistrot Team
We'd love your feedback
Reservation on
How was your experience?
How review collection works
An automated process that protects your reputation while strengthening it.
Automatic sending
After each confirmed visit, an email is automatically sent to the guest asking for their feedback. No manual action required on your part.
Sentiment analysis
The system analyzes the customer's response to determine whether it's positive, neutral or negative feedback. This analysis guides the rest of the journey.
Conditional redirect
Satisfied customers are redirected to the URL of your choice: Google, Facebook, TripAdvisor or any other platform. You choose where to collect your positive reviews.
Reputation protection
Neutral or negative feedback stays internal. You receive the feedback directly, without it being published online. An opportunity to improve discreetly.
Configurable delay
Choose the sending delay after the visit: a few hours or the next morning. Find the ideal timing to maximize the response rate.
Detailed statistics
Track the number of reviews sent, response rate, positive/negative breakdown and trends over time. Measure the impact on your reputation.
The journey in a few steps
From the visit to the online review, everything is automated.
The guest arrives
The guest arrives at the restaurant. Their attendance is confirmed in the system, which triggers the review collection process.
Automatic email
A few hours after the visit (configurable delay), a personalized email is sent to the guest asking for their feedback.
Sentiment analysis
The guest gives their feedback via a simple form. The system automatically analyzes the sentiment of the response.
Result
If the review is positive, the guest is redirected to Google (or the URL of your choice). If the review is negative, the feedback stays internal and is sent directly to you.
Restaurateur's response
You review internal feedback from your back-office and can respond to it. Positive reviews published online boost your visibility.
93% of customers check reviews before choosing a restaurant
Automatic review collection helps you build a strong online reputation, while filtering negative feedback before it reaches public platforms.
Minimal investment, maximum impact
+5€ excl. tax/mo
In addition to the base subscription at 39€ excl. tax/mo
- ✓ Automatic sending after each visit
- ✓ Built-in sentiment analysis
- ✓ Redirect to the URL of your choice
- ✓ Negative feedback stays internal
- ✓ Detailed statistics
Discover also
Review collection relies on your customer profiles and visit history.
Ready to improve your online reputation?
Automatic review collection, sentiment analysis, redirect to the URL of your choice. +5€/month, activate anytime.