Know your customers
With ReservFlow, every customer who books is automatically added to your database. Access their visit history and preferences. Personalize the welcome and build loyalty through detailed knowledge of each regular.
Your customer database, automatically built
Each reservation enriches your customer file. With no extra effort.
Complete customer profiles
Each customer has their own profile with contact details, total visit count, last reservation date and useful information to personalize their welcome.
Visit history
View all past reservations for each customer: dates, services, number of guests, status (honored, cancelled, no-show). A complete view to better know your regulars.
Quick search
Find a customer in seconds with search by name, email or phone. Before they even arrive, you know who they are and what they like.
Communication campaigns
Coming soonLaunch email or SMS campaigns directly from your customer base, respecting each person's consent. The feature is included in the subscription, only sends are charged per use (email + SMS).
Your customers remain yours
As soon as a customer books at your restaurant, they appear in your file. You access their contact details, visit history and statistics.
You keep control of your customer file. You freely browse profiles, track your regulars' attendance and have all the useful information to personalize their welcome. No intermediary between you and your customers.
It's this knowledge that makes the difference: a "Great to see you again, Mrs. Smith" is worth more than any marketing campaign.
What a customer profile contains
Contact details
Last name, first name, email, phone
Statistics
Number of visits, no-shows, last visit
Complete history
All reservations with details
Communicate with your customers, simply
Send an email or SMS campaign to all your customers, or target precisely: only those who haven't visited in 4 months, those who've booked more than 5 times, or those who regularly come on Friday evenings. You select, you write, you send — all from your ReservFlow management interface.
Go further with review collection
Improve your online reputation with a dedicated option.
Review collection
Automatically send a review request after each visit. Satisfied customers are redirected to Google, negative feedback stays internal. Your online reputation improves naturally.
+5€ excl. tax/mo
Complementary features
Customer profiles get richer with each reservation and interaction.
Ready to know your customers better?
Customer profiles, visit history, communication campaigns. Everything is included in the subscription at €39/month.